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Listening, employee engagement and the bottom line

Listening, employee engagement and the bottom line

by Nancy Jacoby | Sep 22, 2020 | Coaching, Leadership, Retention

“It doesn’t make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.” ~ Steve Jobs Now this guy was on to something. In the conversation with my friend I wrote about last week, we were talking about some of the...
Respect: A lesson in caring leadership and retention

Respect: A lesson in caring leadership and retention

by Nancy Jacoby | Sep 15, 2020 | Coaching, Leadership, Retention

I was talking with a good friend last week. He’s worked at his company for a little over five years now. He likes the people he works with in the various departments at the company and even likes the work. As he was saying both of those things, it still seemed...

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